Guarantee Policy

Guarantee Policy

*** Due to the nature of the services offered such as customized packages and SEO and SMM packages designed on our clients requirements we do not offer refunds***

However, in order to ensure our company’s mandate of providing our clients the highest quality products at the lowest price possible and to reinforce our commitment to accountability the clients we serve who entrust us their online business reputation we created our Guarantee Policy something that we are proud to say is not offered by any of our competitors. 

Our Customized Video Guarantee 

  1. We are committed to providing each client with our very best work on each and every project. If you are not 100% satisfied with our work we expect you to let us know so that we may serve you better. 
  2. We provide 6 months free support with any project. 
  3. Up until the rendering process (the process that creates your customized video)  we have no limitations on revisions you may require. Once the rendering process has commenced we can not alter the project,. however you have 24 hours to put a hold on the project which will remove the video from the rendering queue.

Our Marketing Guarantee

  1. We are committed to providing each client with our very best work on each and every project. If you are not 100% satisfied with our work we expect you to let us know so that we may serve you better. 
  2. You will be provided one team to work with you from beginning to the end of your project. 
  3. We value transparency, it is one to be one of the four pillars when establishing a solid foundation for partnerships. So we provide free 3rd party video workshops for any clients who wish to develop a better understanding of the work we do. We have SEO, SMM, email marketing and many more 101 videos. 

Our Website Development and Creation Guarantee

  1. We are committed to providing each client with our very best work on each and every project. If you are not 100% satisfied with our work we expect you to let us know so that we may serve you better. 
  2. You will be provided one team to work with you from beginning to the end of your project. 
  3. You have unlimited revisions until the target launch date of your site.
  4. 6 Months free support. 

Account management Guarantee

  1. We are committed to providing each client with our very best work on each and every project. If you are not 100% satisfied with our work we expect you to let us know so that we may serve you better. 
  2. Customized plan designed around your needs and timeframe. 
  3. Monthly transparent progress reports designed to be clear and easily understood. 
  4. Weekly conference calls for updates. 
  5. A-la-cart services add-ons